What is the idea /story behind your business?
Cleaning or renovation jobs are not taken seriously in Nepal. It is one of the most inefficient, unprofessional and low quality service area. We decided to change the outlook towards it and make it into a professional high end service. So, all work is done with machines instead of manually and by trained technicians. The result is efficiency, high level of quality, and profitability.
How difficult was it to start, and what kept you going through the challenges?
Starting was not very difficult as I had run other businesses in the past. However I had not worked with sales in the local market; it took time to learn the tricks of trade and sustain the company with only local sales. I perform the best under crisis, so the more challenging the situation the more determined I became. Calm is boring!
One ‘Aha’ moment in the business…
Every time, we meet our deadline 100%! Not a day more! When we manage to keep up our plans/schedules despite the circumstances. Completing 30,000 sq.ft. marble polishing in 40 days was one such moment.
Did you always want to be an entrepreneur?
Not at all! I wanted to be a writer but life had other plans for me. I get to write uncountable emails now!